ISO 9000 practices and financial performance: A technology coherence perspective

By Mary J. Benner, Francisco M Veloso. 2008

311 citations recorded by the source corpus.

Subfields: Management Information Systems, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/ca2f35b00010ddb5545eae1c89382f18a1cf1990

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Management Information Systems

1. Andy Neely
2. Mohammed Issah
3. Frank Wiengarten
4. K. Linderman
5. S. Antwi
6. Michael W. Toffel
7. Ivanka Visnjic

In Strategy and Management

1. Hung-Chung Su
2. Andy Neely
3. Mohammed Issah
4. Frank Wiengarten
5. K. Linderman
6. S. Antwi
7. Suvrat S. Dhanorkar
8. Michael W. Toffel

Citations in the corpus

• A competitive advantage from the implementation timing of ISO management standards (2015, background): “Furthermore, Benner and Veloso (2008) showed that ISO 9001 implementation has performance benefits but these benefits diminish over time, which calls into question the long term benefits of implementing standards.”
• TQM and performance: Is the relationship so obvious? (2011, unknown): “Under this perspective, Benner and Veloso (2008), Taylor and Wright (2003) and Westphal and Shortell (1997) analyze the relationship between early adopters and performance, arguing that pioneering companies in applying a TQM model can benefit from being the first ones in the market in which they…”
• Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers (2008, background): “Various studies find benefits strongest among small firms (Docking and Dowen 1999; McGuire and Dilts 2008) and among those with a modest level of technological diversity, and/or early adopters (Benner and Veloso 2008). King and Lenox’s (2001) finding that adopting ISO 9001 leads plants to reduce was”
• The effect of TQM on organisational performance: empirical evidence from the textile sector of a developing country using SEM (2019, unknown): “On the other hand, many studies indicate that there is a weak or no relationship between TQM practices and organisational performance, especially financial results (Corredor and Goni, 2010; Macinati, 2008; Benner and Veloso, 2008; Samson and Terziovski, 1999; Dow, Samson and Ford, 1999; Ho, Duffy an”
• Role of macroeconomic variables on firms’ performance: Evidence from the UK (2017, methodology): “ROA may not reflect the true earning power of the assets but it is the most effective, broadly available and widely used as a measure of firm performance (Benner & Veloso, 2008; McNamara & Duncan, 1995).”
• Only the Brave: Product Innovation, Service Business Model Innovation, and Their Impact on Performance (2016, methodology): “Tobin’s Q has been used in other studies as the indicator of market performance, and we have also considered this interpretation of the indicator in our discussion (e.g. Benner and Veloso 2008).”