Exploring the critical challenges and factors influencing the E-learning system usage during COVID-19 pandemic

By Mohammed Amin Almaiah, Ahmad Al-Khasawneh, Ahmad Althunibat. Education and Information Technologies : Official Journal of the IFIP technical committee on Education, 2020

1,039 citations recorded by the source corpus.

The provision and usage of online and e-learning system is becoming the main challenge for many universities during COVID-19 pandemic. E-learning system such as Blackboard has several fantastic features that would be valuable for use during this COVID-19 pandemic. However, the successful usage of e-learning system relies on understanding the adoption factors as well as the main challenges that face the current e-learning systems. There is lack of agreement about the critical challenges and factors that shape the successful usage of e-learning system during COVID-19 pandemic; hence, a clear gap has been identified in the knowledge on the critical challenges and factors of e-learning usage during this pandemic. Therefore, this study aims to explore the critical challenges that face the current e-learning systems and investigate the main factors that support the usage of e-learning system during COVID-19 pandemic. This study employed the interview method using thematic analysis through NVivo software. The interview was conducted with 30 students and 31 experts in e-learning systems at six universities from Jordan and Saudi Arabia. The findings of this study offer useful suggestions for policy-makers, designers, developers and researchers, which will enable them to get better acquainted with the key aspects of the e-learning system usage successfully during COVID-19 pandemic.

Subfields: Artificial Intelligence

View Paper: https://www.semanticscholar.org/paper/c7b90846c7aa8a9740023dd2cbbff89f203551a7

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Citations in the corpus

Examining university students’ behavioural intention to use e-learning during the COVID-19 pandemic: An extended TAM model (2021, background): “In the context of the COVID19 pandemic, several studies have addressed e-learning adoption issues during the pandemic in the context of higher education (Almaiah et al., 2020; Ho et al., 2020; Siron et al., 2020; Sukendro et al., 2020; Vladova et al., 2021).”
Students’ Perception towards E-Learning during COVID-19 Pandemic in India: An Empirical Study (2020, background): “Because of overcoming the limitation of geographical proximity, e-learning has been as great enabler of access to higher education and hence providing more opportunities to learners [35,36].”
Higher Education Students’ Perceptions of Online Learning during COVID-19—A Comparative Study (2021, background): “Both qualitative [21,22] and quantitative research [8,23–26] was conducted, both in developing [27–30], and developed countries [31–33] as well as in post-communist countries [34,35].”
Developing a Holistic Success Model for Sustainable E-Learning: A Structural Equation Modeling Approach (2021, background): “, chatting), learning styles’ diversity, evaluation material, and collaboration and interactivity methods [7,10].”
Students’ online learning challenges during the pandemic and how they cope with them: The case of the Philippines (2021, neutral): “…(Copeland et al., 2021; Fawaz et al., 2021), home learning (Suryaman et al., 2020), self-regulation (Carter et al., 2020), virtual learning environment (Almaiah et al., 2020; Hew et al., 2020; Tang et al., 2020), and students’ overall learning experience (e.g., Adarkwah, 2021; Day et al.,…”