A proposed model of e-trust for electronic banking

By Shumaila Y. Yousafzai, John Pallister, Gordon Foxall. 2003

314 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/c783a5e263735c2f8b9a69e862d54bef66ca4541

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In Information Systems and Management

In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

An investigation into the acceptance of online banking in Saudi Arabia (2009, background): “Trust Consumers’ trust in their online transactions is important and has been identified as a key to the development of e-commerce (Yousafzai et al., 2003).”
The Effects of Shopping Orientations, Online Trust and Prior Online Purchase Experience toward Customers’ Online Purchase Intention (2010, background): “Trust plays a key role in creating satisfied and expected outcomes in online transaction (Pavlou, 2003; Yousafzai, Pallister, and Foxall, 2003; Gefen and Straub, 2004; Wu and Cheng, 2005; Flavian and Guinaliu, 2006).”
Determinants of continuance intention to use the smartphone banking services: An extension to the expectation-confirmation model (2016, background): “Previous e-commerce studies indicate that perceived security and privacy is an important antecedent of trust (Centeno, 2004; Libaque-Sáenz et al., 2016; Suh and Han, 2002; Yousafzai et al., 2003).”
Resource fit in digital transformation (2011, background): “Trust within organizations refers to an organization’s confidence or belief in the integrity and reliability of another organization (Yousafzai et al., 2003).”
The effect of perceived trust on electronic commerce: Shopping online for tourism products and services in South Korea (2011, result): “While satisfaction was found to have a particularly significant effect on trust, we note that the relationship between trust and satisfaction often changes from one study to another (Cho, Kwon, & Lee, 2007; Corritore et al., 2003; Kim et al., 2009; Wu & Chang, 2005, 2006; Yousafzai et al., 2003).”
The role of consumer innovativeness and perceived risk in online banking usage (2009, methodology): “Assuming that as a fact, we agree with Yousafzai et al. (2003)”
A proposed model of e-trust for electronic banking (2015, background): “• Perceived privacy: perceived privacy, as defined by Yousafzai et al. (2003) is “the consumer’s ability to control (a) presence of other people in the environment during a market transaction or consumption behavior, and (b) the dissemination of information related to or provided during such…”
The importance of perceived trust, security and privacy in online trading systems (2009, background): “Security, which involves the use of technical advancements like cryptography, digital signatures and certificates aimed at protecting users from the risk of fraud, hacking or “phishing”, has a positive influence on the intention to purchase online (Ranganathan and Ganapathy, 2002; Yousafzai et al., ”