Steal my idea! Organizational adoption of user innovations from a user innovation community: A case study of Dell IdeaStorm

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Introduction to the Special Issue - Social Media and Business Transformation: A Framework for Research (2013, background): “Increasingly, social media are also transforming the way businesses relate to workers, allowing them to build ﬂexi-ble relationships with remote talent (Archak 2010), to crowd source new ideas (Di Gangi and Wasko 2009), or to engage in micro outsourcing (Goldman et al. 2011, Paolacci et al. 2010).”
- in-Progress (2012, neutral): “Crowds may include individuals both " outside " and " inside the firewall " (i.e., employees) (Stewart et. al., 2009), current customers or product communities (Di Gangi and Wasko, 2009), as well as the general public (Haklay and Weber, 2008).”
Crowdsourcing New Product Ideas over Time: An Analysis of the Dell IdeaStorm Community (2013, background): “Because they are voluntarily offered, ideas from the crowd often show a low degree of elaboration and thus can sometimes be vague and immature (Magnusson 2009, Di Gangi and Wasko 2009, Di Gangi et al. 2010).”