Idiosyncratic service experiences: When customers desire the extraordinary in a service encounter

By Joel E. Collier, Donald C. Barnes, Alexandra K. Abney, Mark Pelletier. 2018

97 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/c3c5e35f4d682e65e32d5868fa2407df87bce187