Making sense of credibility on the Web: Models for evaluating online information and recommendations for future research
By Miriam J. Metzger. 2007
1,167 citations recorded by the source corpus.
Subfields: Artificial Intelligence, Communication, Information Systems
View Paper: https://www.semanticscholar.org/paper/c0fe46262b865fc24d91d51cf028891e31dcd70d
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Artificial Intelligence
- Andrew J. Flanagin
- Miriam J. Metzger
- Vetle I. Torvik
- Meredith Ringel Morris
- Julia Schwarz
- Neil R. Smalheiser
- Peder Olesen Larsen
- Markus von Ins
In Communication
- Andrew J. Flanagin
- Miriam J. Metzger
- Meredith Ringel Morris
- Srijan Kumar
- Julia Schwarz
- Neil R. Smalheiser
- Vetle I. Torvik
- Peder Olesen Larsen
In Information Systems
- Srijan Kumar
- Julia Schwarz
- Andrew J. Flanagin
- Meredith Ringel Morris
- Peder Olesen Larsen
- Markus von Ins
- Neil R. Smalheiser
- Vetle I. Torvik
Citations in the corpus
- Can Students Evaluate Online Sources? Learning From Assessments of Civic Online Reasoning (2018, background): “…use cues and heuristics to decide if a website is credible, including the authority of a search engine, site design and functionality, previous experience with or referral to a site, and perceived expertise (cf. Flanagin & Metzger, 2007; Fogg et al., 2003; Metzger et al., 2010; Sundar, 2008).”
- Trust Online: Young Adults' Evaluation of Web Content (2010, methodology): “Commenting on this body of work, Metzger stated: “people know they ‘should’ critically analyze the information they obtain online, yet rarely have the time or energy to do it” (Metzger, 2007, p. 2078).”
- The rate of growth in scientific publication and the decline in coverage provided by Science Citation Index (2010, methodology): “…than by using the two other sources and also that there is only a limited overlap between the citations found through Google Scholar and those found using the Web of Science (Meho 2006; Meho and Yang 2007; Bar-Ilan 2008; Kousha and Thelwall 2008; Vaughan and Shaw 2008, and references therein).”
- Disinformation on the Web: Impact, Characteristics, and Detection of Wikipedia Hoaxes (2016, background): “In particular, a number of papers [25, 34, 19] investigate which factors boost or hurt credibility, and by which strategies users can evaluate the credibility of online sources.”
- Digital and Media Literacy: A Plan of Action (2010, background): “Hyperlinking may make it even more difficult for users to follow and evaluate multiple sources (Harris, 2008; Metzger, 2007).”
- In Search of Negativity Bias: An Empirical Study of Perceived Helpfulness of Online Reviews (2013, background): “Research into information presentation, for example, has long demonstrated that the delivery of information, such as clarity, and detail of writing, has a significant impact on the reader’s perception of its credibility (Fogg et al., 2003; Metzger, 2007).”
- Psychological Approaches to Credibility Assessment Online (2015, background): “…decisions on factors like website design and navigability, while Internet users report verifying the information they found online for its credibility only " rarely " to " occasionally " and tend to verify using strategies that require the least time and effort (see Metzger, 2007, for a review).”
- Open access publishing, article downloads, and citations: randomised controlled trial (2008, background): “those downloaded from a subject based repository and future citations,”
- Systematic Literature Review on the Spread of Health-related Misinformation on Social Media (2019, background): “This relates to credibility research, which suggests that perceived credibility and can heighten the persuasive impact, especially for internet users who are not motivated to process information (Metzger, 2007; Metzger et al., 2010).”
- Explaining Credibility in News Articles using Cross-Referencing (2019, background): “The amount of information available from various heterogeneous news sources places at the center of attention the issue of credibility [12]: readers are now suspicious with regards to the quality, believability and trustworthiness of the information provided to them [4].”
- Fake images: The effects of source, intermediary, and digital media literacy on contextual assessment of image credibility online (2018, background): “users rarely perform any evaluation behaviors (such as seeking out other sources to validate information, or checking out the author) to verify the credibility of online information (Metzger, 2007).”
- Author Name Disambiguation in MEDLINE (2009, positive): “…et al. 2005]; and (e) methods that go beyond pairwise analysis of explicit information to analyze graphs and implicit information [Bhattacharya and Getoor 2006, 2007; Huang et al. 2006; Culotta and McCallum 2006; Kalashnikov and Mehrotra 2006; Culotta et al. 2007; Galvez and Moya-Aneg´ on 2007].”
- Augmenting web pages and search results to support credibility assessment (2011, methodology): “Based on a synthesis of the research literature [11, 14, 18, 22, 24, 27, 28], we used the following definition to operationalize credibility for the purposes of assigning a score: A credible webpage is one whose information one can accept as the truth without needing to look elsewhere.”