Intellectual capital - defining key performance indicators for organizational knowledge assets

By Bernard Marr, Giovanni Schiuma, Andy Neely. Business Process Management Journal, 2004

380 citations recorded by the source corpus.

How researchers see this paper

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Knowledge management and measurement: a critical review (2013, background): “An extensive literature review found the widely cited frameworks summarised in Table III to be the ‘‘key’’ models in this area (Marr et al., 2004).”
The Effect Of Intangible Asset, Financial Performance And Financial Policies On The Firm Value (2015, background): “Intellectual capital is the group of knowledge assets that attributed to an organization and most significantly contribute to an improved competitive position of this organisation defined by adding value to key stakeholders (Marr and Schiuma, 2001).”
A multidimensional view of intellectual capital: the impact on organizational performance (2015, background): “There are two different roots in knowledge studies according to management literature (Marr et al., 2003, 2004).”
Intangible assets in higher education and research: mission, performance or both? (2010, background): “Therefore, they play a key strategic role and need to be measured ( Marr et al. , 2004”
An intellectual capital perspective of human resource strategies and practices (2009, background): “From a SHRM perspective, IC focuses on the strategic development and management of knowledge in an organization (Marr et al., 2004; Youndt & Snell, 2004; Youndt et al., 2004; Schiuma et al., 2007).”