Usability Ratings for Everyday Products Measured With the System Usability Scale

By Philip T. Kortum, Aaron Bangor. International journal of human computer interactions, 2013

327 citations recorded by the source corpus.

Subfields: Information Systems, Information Systems and Management, Human-Computer Interaction

View Paper: https://www.semanticscholar.org/paper/bda14d93cdf280c931f4789aefdbaa15dfbba882

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Citations in the corpus

Psychometric Evaluation of the USE (Usefulness, Satisfaction, and Ease of use) Questionnaire for Reliability and Validity (2018, methodology): “The current study successfully replicated previous findings by Kortum and Bangor (2013) on the SUS scores of Word and Amazon.”
The System Usability Scale: Past, Present, and Future (2018, methodology): “There are different ways to interpret what these findings (Kortum & Bangor, 2013; Kortum & Sorber, 2015; Sauro, 2011) mean for industrial practice in user experience engineering.”
Perceived usability evaluation of Microsoft Teams as an online learning platform during COVID-19 using system usability scale and technology acceptance model in India (2020, unknown): “This technique has been used for assessing the usability of various consumer products (Kortum & Bangor, 2013; Lewis, 2018), computer programming software (Kortum & Johnson, 2013), and even in an educational context (Abuhlfaia & Quincey, 2019; Harrati, Bouchrika, Tari, & Ladjailia, 2016).”
Usability: Lessons Learned … and Yet to Be Learned (2014, unknown): “…literature includes research that illustrates invariance in psychometric properties across different contexts of measurement (e.g., Bangor, Kortum, & Miller, 2008; Davis & Venkatesh, 1996; Kortum & Bangor, 2013; Lewis, 1995, 2002; Lewis & Mayes, 2014 [included in this issue]; Sauro & Lewis, 2012).”
Perceived usability evaluation of educational technology using the System Usability Scale (SUS): A systematic review (2021, methodology): “A few researchers (Bangor et al., 2008; Lewis & Sauro, 2009; Kortum & Bangor, 2013) have published some products ’ usability benchmarks for SUS.”