Demand chain management in manufacturing and services: web-based integration, drivers and performance

By Markham T. Frohlich, R. Westbrook. 2002

563 citations recorded by the source corpus.

Subfields: Management Information Systems

View Paper: https://www.semanticscholar.org/paper/bd8f41259bd397b3e0f7d4528ce78864128a8b44

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In Management Information Systems

Citations in the corpus

Integrating financial and physical supply chains: the role of banks in enabling supply chain integration (2014, unknown): “, 2010); information sharing (Feldmann and Müller, 2003; Fiala, 2005; Vereecke and Muylle, 2006); and information visibility (Frohlich and Westbrook, 2002; Seggie et al., 2006; Kim et al., 2011).”
New measurement scales for evaluating perceptions of the technology‐mediated customer service experience (2004, background): “While not conclusive proof that common method variance does not exist in our data, it suggests that any common method variance that does exist is unlikely to be problematic (Frohlich and Westbrook, 2002).”
Examining the Impact of Interorganizational Systems on Process Efficiency and Sourcing Leverage in Buyer-Supplier Dyads (2005, background): “For example, firms may aspire to enhance their sourcing leverage through accessing detailed information on market prices and exploiting competitive conditions prevalent in the market in which the supplier is operating (Hennart, 1993; Ramsay, 1996; Heriot & Kulkarni, 2001).”
The impact of supply chain management practices on performance of SMEs (2007, background): “Close partnership with customers Downstream SCM can be deemed by demand chain management (Frohlich and Westbrook, 2002, Hsu, 2005).”
Application of machine learning techniques for supply chain demand forecasting (2008, background): “However, as demonstrated by Frohlich (2002), as long as barriers remain, integration of decision making will continue to be a constraint.”
Assimilation and Diffusion of Web Technologies in Supply-Chain Management: An Examination of Key Drivers and Performance Impacts (2004, background): “Frohlich and Westbrook proposed a four-level model for Web-based integration between a firm and its suppliers and examined the linkages between Web-based integration and the benefits in terms of firm performance [35].”
The impact of IT capabilities on firm performance: The mediating roles of absorptive capacity and supply chain agility (2013, unknown): “In particular, supply chain agility can help a firm achieve high customer responsiveness and master marketplace changes through information integration [11,23,73].”
Supply Chain Integration improves performance - The emperor’s new suit? (2007, background): “Another is “What benefits have you had from your web-based integration?” – Fast delivery time, reduced transaction cost, greater profitability, enhanced inventory turnover with a scale from (1) none to (5) extensive ( Frohlich and Westbrook, 2002”
Antecedents and consequences of e‐learning acceptance (2011, background): “…decision-makers adopt innovations, not because of any rational efﬁciency assessment of the practice, but because of external pressure caused by the similar decision-makers that have already adopted or are considering adopting the innovations (Tolbert & Zucker, 1983; Frohlich & Westbrook, 2002).”
Impact of eBusiness technologies on operational performance: The role of production information integration in the supply chain (2007, methodology): “…25 (2007) 1199–1216 1201 Table 1 Constructs and supporting literature Key references eBusiness capabilities EBUSCUST (1) Customer buying online Frohlich and Westbrook (2002), Lancioni et al. (2000), Mukhopadhyay and Kekre (2002) and Zhu et al. (2004) (2) Customer configuration/customization…”