Internal marketing, employee job satisfaction, and perceived organizational performance in microfinance institutions

By Eddy Balemba Kanyurhi, Deogratias Bugandwa Mungu Akonkwa. 2016

110 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/b57f63840e75d97c659b926460001a9b262d09a2

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Organizational Behavior and Human Resource Management

1. C. Mbama
2. P. Ezepue

In Strategy and Management

1. C. Mbama
2. P. Ezepue

Citations in the corpus

• Digital banking, customer experience and bank financial performance : UK customers' perceptions (2018, methodology): “Kanyurhi and Akonkwa (2016) used the SPC model in Congo banks and found a positive relationship between internal marketing and employee satisfaction, and a positive relationship between internal marketing and perceived organisational performance, but not between employee satisfaction and perceived…”