Towards a definition of flexibility: in search of the Holy Grail?

By W. Golden, Philip L. Powell. 2000

319 citations recorded by the source corpus.

Subfields: Marketing, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/b0d320b4e6ed86428b46e9009101037ee38062f0

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

1. Mark Hanna
2. Ednilson Santos Bernardes

Citations in the corpus

• A theoretical review of flexibility, agility and responsiveness in the operations management literature: Toward a conceptual definition of customer responsiveness (2009, background): “” Defensive firms react to changes after they have occurred and try to minimize the impacts (Golden and Powell, 2000).”