A theoretical review of flexibility, agility and responsiveness in the operations management literature: Toward a conceptual definition of customer responsiveness

By Ednilson Santos Bernardes, Mark Hanna. 2009

406 citations recorded by the source corpus.

Subfields: Management Information Systems, Management of Technology and Innovation

View Paper: https://www.semanticscholar.org/paper/7393f5dafde8136fb6e00dd2bb6904acfb137eff

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Management Information Systems

1. Kathryn E. Stecke
2. Yong Yin
3. Morgan Swink
4. Tobias Schoenherr

In Management of Technology and Innovation

1. Yong Yin
2. Kathryn E. Stecke
3. Morgan Swink

Citations in the corpus

• Lessons from seru production on manufacturing competitively in a high cost environment (2017, background): “In addition, Bernardes and Hanna (2009) suggest that agility adds to flexibility the ability of the operating system to rapidly reconfigure in accordance with new parameters.”