Zoo Visitor Knowledge and Attitudes toward Gorillas and Chimpanzees.

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"Disgusting" Animals: Primary School Children's Attitudes and Myths of Bats and Spiders (2008, background): “Lukas and Ross (2005) examined attitudes and knowledge toward apes in 1,000 ZOO visitors before and after they visited a zoological garden.”
A Closer Examination of the Impact of Zoo Visits on Visitor Behaviour (2008, background): “Similarly, the attitudes of visitors have often been the focus of zoo impact studies (see for example Armstrong & Impara, 1991; Gutierrez De White & Jacobson, 1994; Kellert & Dunlap, 1989; Kruse & Card, 2004; Lukas & Ross, 2005).”