Experience value as a function of hedonic and utilitarian dominant services

By N. Prebensen, S. Rosengren. 2016

161 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/afca3a1ef62ea8a9e2782fb85ac91db60801c655

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Organizational Behavior and Human Resource Management

1. U. Nimran
2. Sunarti
3. Tri Yulistyawati Evelina
4. A. Kusumawati

Citations in the corpus

• THE INFLUENCE OF UTILITARIAN VALUE, HEDONIC VALUE, SOCIAL VALUE, AND PERCEIVED RISK ON CUSTOMER SATISFACTION: SURVEY OF E-COMMERCE CUSTOMERS IN INDONESIA (2020, result): “The findings of this study support the results of previous studies that Social Value does not affect customer satisfaction (Prebensen & Rosengren, 2016).”