The impact of perceived similarity to other customers on shopping mall satisfaction

By Hyorkjin Kwon, Sejin Ha, Hyunjoo Im. 2016

90 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/afb51a1d80ecb1ed56d471a519f8107308dccf5e

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

1. G. Varshneya
2. Gopal Das

In Organizational Behavior and Human Resource Management

1. G. Varshneya
2. Gopal Das

Citations in the corpus

• Consumer emotions: Determinants and outcomes in a shopping mall (2017, background): “Consumers’ emotion gets influenced as soon as he/ she moves in a shopping space (Albrecht et al., 2017; Kwon et al., 2016).”