Lean: A failed theory for public services?

By Zoe J. Radnor, S. Osborne. 2013

325 citations recorded by the source corpus.

Subfields: Management Information Systems, Organizational Behavior and Human Resource Management, Public Administration

View Paper: https://www.semanticscholar.org/paper/acfb32312de950e418de246875d50eb1e9490f03

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Public Administration

1. J. Torfing
2. Eva Sørensen
3. E. Vigoda-Gadot
4. Sagie Meiri

Citations in the corpus

• Collaborative innovation: A Viable Alternative to Market Competition and Organizational Entrepreneurship (2013, background): “…performance gaps and new opportunities which are sometimes addressed through innovation (Walker et al, 2011), although frequently public managers are content with pursuing rationalization through Lean techniques that neither produce innovation nor user value (Radnor and Osborne, 2013).”