The Effects of Nonverbal Immediacy and Verbal Person Centeredness in the Emotional Support Process

By Susanne M. Jones, Laura K. Guerrero. 2001

175 citations recorded by the source corpus.

Subfields: Language and Linguistics, Social Psychology

View Paper: https://www.semanticscholar.org/paper/ab6bde3512886561cb59d3d17b182de262958732

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Citations in the corpus

A Review and Meta-Analysis of Person-Centered Messages and Social Support Outcomes (2012, methodology): “An alternative, labeled the experimental paradigm, has participants interact with another person (often a confederate) in an experimentally manipulated support situation (Burleson & MacGeorge, 2002; Jones & Guerrero, 2001).”
Constructivism: A General Theory of Communication Skill (2006, background): “…indicate that highly person-centered messages are more likely to attain desired goals than less person-centered messages in contexts such as comforting (e.g., Jones & Guerrero, 2001), persuading (e.g., B. J. O’Keefe & Shepherd, 1989), and disciplining or regulating (e.g., Adams & Shepherd, 1996).”
Understanding the outcomes of supportive communication: A dual-process approach (2009, unknown): “Jones and Guerrero (2001) demonstrated positive recipient outcomes for the nonverbal immediacy of helpers; immediacy is a broad construct that encompasses “a set of interrelated behaviors that work together to increase physical and psychological closeness during an interaction” (Jones & Guerrero,…”
How Does the Comforting Process Work? An Empirical Test of an Appraisal-Based Model of Comforting (2006, background): “Human Communication Research 32 (2006) 217–243 ª 2006 International Communication Association 217 Jones & Guerrero, 2001; Jones &Wirtz, in press).”
Compassionate Communication in the Workplace: Exploring Processes of Noticing, Connecting, and Responding (2007, background): “Recent studies have considered the combined impact of person-centeredness and nonverbal immediacy behavior on the effectiveness of comforting (Jones, 2004; Jones & Guerrero, 2001).”
“You Need to Stop Talking About This!”: Verbal Rumination and the Costs of Social Support (2013, methodology): “Good and poor support were based on Burleson’s (1982) person-centered messages (HPC messages for the good-support condition and low person-centered messages for the poor-support condition) and Jones and Guerrero’s (Guerrero et al., 2000; Jones & Guerrero, 2001) nonverbal immediacy cues.”
Explaining the Relationships among Supportive Message Quality, Evaluations, and Outcomes: A Dual-Process Approach (2012, methodology): “Study 1 involved new analyses of data previously reported by Jones (2004), and Jones and Guerrero (2001); full details about the sample, experimental set-up, message quality manipulation, procedures, and manipulation checks are contained in these sources.”
The Role of “Active Listening” in Informal Helping Conversations: Impact on Perceptions of Listener Helpfulness, Sensitivity, and Supportiveness and Discloser Emotional Improvement (2015, background): “…(MacGeorge et al., 2011), and there is mounting evidence that specific behaviors have reliable impacts on important outcomes including individual and relational health and well-being (Bodie, 2012; Jones & Guerrero, 2001; Jones & Wirtz, 2006; Lepore, Ragan, & Jones, 2000; Priem & Solomon, 2009).”
Listening and Human Communication in the 21st Century (2011, result): “Evidence can be found, however, in research conducted by Suzanne Jones and her colleagues (Jones, 2004; Jones and Guerrero, 2001; Jones and Wirtz, 2006).”
The experience and effects of emotional support: What the study of cultural and gender differences can tell us about close relationships, emotion, and interpersonal communication (2003, background): “Participants in this study shared a recent upsetting event with either a same-sex or opposite-sex confederate who had been trained to employ comforting messages exhibiting low, moderate, or high levels of person centeredness (see Jones & Guerrero, 2001).”