The impact of the social servicescape, density, and restaurant type on perceptions of interpersonal service quality

By Lydia Hanks, Nathaniel D. Line, Woo Gon Kim. 2017

128 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/9e401898b9310ce87b3a5d824b43b19631fc0552

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

1. S. Wagner
2. Tanja Hörtnagl
3. Girish Prayag
4. Birgit Muskat

In Organizational Behavior and Human Resource Management

1. S. Wagner
2. Tanja Hörtnagl
3. Girish Prayag
4. Birgit Muskat
5. Hailin Qu
6. C. Ryan
7. Pimtong Tavitiyaman

Citations in the corpus

• Perceived quality, authenticity, and price in tourists’ dining experiences: Testing competing models of satisfaction and behavioral intentions (2019, background): “Accordingly, these findings give support to the call by Hanks et al. (2017) for a more detailed and context-specific understanding of tourists’ perceptions of dining experiences.”