Delighting the Customer: Creativity-Oriented High-Performance Work Systems, Frontline Employee Creative Performance, and Customer Satisfaction

By Ieva Martinaityte, C. Sacramento, S. Aryee. 2019

145 citations recorded by the source corpus.

Subfields: Applied Psychology, Organizational Behavior and Human Resource Management, Social Psychology

View Paper: https://www.semanticscholar.org/paper/9767f1005f1310b0606e875cacb7cbab28f5b9c0