The Nasty Effect: Online Incivility and Risk Perceptions of Emerging Technologies

By Ashley A. Anderson, Dominique Brossard, Dietram A. Scheufele, Michael A. Xenos, Peter J. Ladwig. 2014

693 citations recorded by the source corpus.

Subfields: Communication, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/95a9edf830086e46243459b36ea0f9eb4cff76aa

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Citations in the corpus

The Effects of Online Incivility and Consumer-to-Consumer Interactional Justice on Complainants, Observers, and Service Providers during Social Media Service Recovery (2018, background): “Outcomes of incivility may increase anger, hostilities, social isolation, mental distress, and reduce participation in online communities for both the victims and observers of uncivil communications (Anderson et al. 2014; Bauman, Toomey, and Walker 2013; Moor, Heuvelman, and Verleur 2010; Ransbotham”
Using narratives and storytelling to communicate science with nonexpert audiences (2014, background): “Although Internet use may be reducing gaps in science knowledge among groups of different educational levels (85), the new metacontent that surrounds science information, such as comments, Facebook likes, or twitter mentions, can influence the perceived quality of the science information itself (86)”
Reexamining Health Messages in the Digital Age: A Fresh Look at Source Credibility Effects (2015, background): “Research has shown that consumer-generated comments may be instrumental in driving attitudes and behaviors under the right conditions (Anderson et al. 2014; Walther et al. 2010), such as when the informational objectives of those seeking advice and those offering it are consistent (Toder-Alon,…”
Effects of Civility and Reasoning in User Comments on Perceived Journalistic Quality (2018, background): “Anderson et al. (2014) showed that in articles related to nanotechnology, uncivil comments can enhance risk perceptions of the technology, but only among recipients who show low support for nanotechnology.”
A Bad Workman Blames His Tweets? The Consequences of Citizens’ Uncivil Twitter Use When Interacting with Party Candidates (2016, background): “Racist, homophobic, shaming or ridiculing remarks are hardly inspiring conversation starters and, as research has shown, may have strong negative consequences even for those simply observing an online discussion (Gervais, 2015; Veenstra and Lyons, 2014; Anderson et al., 2013)3.”
The Polarizing Effects of Online Partisan Criticism: Evidence from Two Experiments (2018, background): “Several aspects of this new media landscape have the potential to contribute to partisan polarization, including high levels of opinionation, criticism of political adversaries, and uncivil discourse (Anderson et al. 2014; Levendusky 2013).”
What to expect when you’re expecting robots: Futures, expectations, and pseudo-artificial general intelligence in UK news (2020, background): “Others study emerging technologies to better understand the relations animating public trust in science and scientists (Anderson et al., 2011) or online incivility (Anderson et al., 2014).”
Like Trainer, Like Bot? Inheritance of Bias in Algorithmic Content Moderation (2017, background): “thoughtful or thoughtless) [32], and users’ perceptions of the content they comment on [2].”
Can Evidence Impact Attitudes? Public Reactions to Evidence of Gender Bias in STEM Fields (2015, background): “Instead, in keeping with evidence that the often-uncivil tone of online comment forums may polarize commenters’ attitudes (Anderson et al., 2014), it may be the case that exposure to scientific evidence of gender bias in an online forum strengthened commenters’ pre-existing attitudes.”