A study of experience expectations of museum visitors

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Why Are International Visitors More Satisfied with the Tourism Experience? The Role of Hedonic Value, Escapism, and Psychic Distance (2020, background): “Prior research supports the importance of escapism in describing and understanding the tourism experience (Hosany and Gilbert 2010; Sheng and Chen 2012; Pearce and Lee 2005; Rojek 1993).”
Emotions and visitors’ satisfaction at a museum (2014, background): “For a complete understanding of tourist behaviour when visiting museums, it is important to investigate consumers’ motivations, and it is important to investigate consumers’ motivations, satisfaction and loyalty when visiting a destination to experience its cultural and museums heritage (Del Chiappa”
Achieving Immersion in the Tourism Experience: The Role of Autonomy, Temporal Dissociation, and Reactance (2020, background): “Accordingly, research focused on understanding visitor characteristics and expectations, and examining the dimensions of the visitor experience (Antón, Camarero, and Garrido 2018; McIntyre 2009; Rowley 1999) has grown significantly (Sheng and Chen 2012).”
An Examination Of The Museum Experience Based On Pine And Gilmore's Experience Economy Realms (2015, background): “Edutainment denotes the combination of education and entertainment - a result also obtained by Virvou (2012) - and fulfills the museum goals of educating and entertaining visitors (Kotler & Kotler, 2000; Sheng & Chen, 2012).”