Music quality, satisfaction, and behavioral intentions within a Jazz Festival context

By C. Thrane. 2002

104 citations recorded by the source corpus.

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Influence of festival attribute qualities on Slow Food tourists’ experience, satisfaction level and revisit intention (2015, background): “Existing literature reveals empirical evidence to support interrelationships between service quality, satisfaction and revisit intention (e.g. Baker and Crompton, 2000; Lee and Beeler, 2007; Liang et al., 2008; Petrick, 2004; and Thrane, 2002).”
Effect of Event Service Quality and Satisfaction on Happiness Among Runners of a Recurring Sport Event (2015, background): “Despite earlier suggestions (Bitner, 1990), researchers building on more recent empirical findings from the leisure literature (Lee, Graefe, & Burns, 2007; Li & Petrick, 2010; Thrane, 2002; Yuan & Jang, 2008), consider event service quality to be an antecedent of customer satisfaction and ultimately”
A Conceptualization of the Relationships Between Quality, Satisfaction, Behavioral Intention, and Awareness of a Festival (2013, background): “The studies on event evaluation are traditionally grouped into two main, investigation trends (Thrane, 2002): the economic impact and the motivational research.”