Conceptualizing the travel decision-making hierarchy: a review of recent developments.

By James Jeng, Daniel R. Fesenmaier. 2002

314 citations recorded by the source corpus.

Subfields: Economics and Econometrics, Transportation

View Paper: https://www.semanticscholar.org/paper/8b88d1e25598597c53d19696a27a0eee6c910070

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In Transportation

Citations in the corpus

Cruise Passengers' Decision-Making Processes (2007, background): “To date, the line of research on choice sets has grown to be an important branch of travel decision-making studies (Jeng & Fesenmaier, 2002).”
A Framework of Search Engine Use for Travel Planning (2011, background): “Also, following Jeng and Fesenmaier (2002), Pan and Fesenmaier (2000), and Hwang, Xiang, Gretzel, and Fesenmaier (2009), it is argued that the degree of specificity (i.e., general vs. specific) of the planning task also affects the way one evaluates search engine results.”
The use of social media in travel information search (2015, background): “During the pre-travel phase, travelers typically perform extensive travel information searches and make online bookings, and during the post-travel phase, they share their experiences of their travel activities, services, and products (Jeng and Fesenmaier, 2002; Vogt and Fesenmaier, 1998).”
Time for a Radical Reappraisal of Tourist Decision Making? Toward a New Conceptual Model (2016, background): “…beyond the scope and purpose of this article to present a detailed review of the models of tourist behavior, and numerous contributions have already provided excellent reviews of the relative merits of such models (cf Jeng and Fesenmaier 2002; Sirakaya and Woodside 2005; Smallman and Moore 2010).”
Residents as Travel Destination Information Providers: An Online Community Perspective (2010, background): “Nevertheless, travel planning is a complex process that consists of different decisions (Jeng and Fesenmaier 2002).”
Information technology and consumer behavior in travel and tourism: insights from travel planning using the internet. (2015, background): “As such, information available to individual travelers has significant impact on various aspects of the traveler's decision making, especially when choosing a destination to visit (Bieger and Laesser, 2004; Fodness and Murray, 1997; Gursoy and McCleary, 2004; Jeng and Fesenmaier, 2002; Vogt and Fese”
Segmenting Markets by Travel Expenditure Patterns: The Case of International Visitors to Australia (2006, background): “Researchers have pointed out for quite some time and from all different perspectives that a strategic approach based on market segmentation and customer satisfaction has become an indispensable instrument to destination marketers (Jeng and Fesenmaier 2002; Middleton 1994; Inskeep 1991; Assael 1984).”