A Comment on the Relationship between Coefficient Alpha and Scale Characteristics

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Organisational resilience capacity and firm product innovativeness and performance (2014, unknown): “Further, as cronbach’s alpha is sensitive to serious departures from normality, and thereby skewness affects the estimation of error variance (Voss, Stem, and Fotopoulos 2000), we checked the skewness of these variables.”
The C-OAR-SE procedure for scale development in marketing (2002, background): “With bipolar attributes, in particular, failure to allow for these two different responses is a large source of score error Grichting, 1994 and Voss et al., 2000.”