Agility in responding to disruptive digital innovation: Case study of an SME
By Calvin M. L. Chan, Sayyen Teoh, Adrian Yong Kwang Yeow, Gary S. C. Pan. Information Systems Journal, 2018
333 citations recorded by the source corpus.
Disruptive digital innovation (DDI) often creates hypercompetitive market environment that forces firms to be agile to survive and remain competitive. Whereas most studies have focused on larger firms' effort to be agile, few have looked at how small‐ and medium‐sized enterprises (SMEs) respond to DDI. The study attempts to answer the research question of how SMEs achieve agility to respond to DDI. Drawing on a case study of an innovative SME, our study develops a framework on agility based on the processes of mitigating organizational rigidity, developing innovative capabilities, and balancing the tension of organizational ambidexterity. Specifically, our findings show that for SMEs, mitigating organizational rigidity is enabled by the mechanism of achieving boundary openness while developing innovative capability is enabled by the mechanism of achieving organizational adaptability. At the same time, given the inherent challenges of resource constraints, SMEs also need to balance the tension of organizational ambidexterity.
Subfields: Management of Technology and Innovation, Strategy and Management
View Paper: https://www.semanticscholar.org/paper/77a940b5f808b3598bd543690e634096a2b0a73c
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Management of Technology and Innovation
- Vinit Parida
- Nicholas O'Regan
- Abby Ghobadian
- V. Corvello
- Joakim Wincent
- Javier Cenamor
- Ciro Troise
- Paul Schneider
In Strategy and Management
- Vinit Parida
- Joakim Wincent
- Nicholas O'Regan
- Abby Ghobadian
- V. Corvello
- Javier Cenamor
- Ciro Troise
- B. K. AlNuaimi
Citations in the corpus
- How can SMEs successfully navigate VUCA environment: The role of agility in the digital transformation era (2022, background): “Agility is a key ability for firms to compete (Chan et al., 2019; Ravichandran, 2018).”
- How entrepreneurial SMEs compete through digital platforms: The roles of digital platform capability, network capability and ambidexterity (2019, background): “Digitalization has become a strategic priority for an increasing number of entrepreneurial SMEs (Chan et al., 2018; Li et al., 2016).”