The role of self selection, usage uncertainty and learning in the demand for local telephone service

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A Conjoint Approach to Multipart Pricing (2008, background): “Examples are car rentals; some health maintenance organization (HMO) plans; prescription drug plans; photocopying services; memberships to health clubs, museums, and zoos; and telephone services (Danaher 2002; Narayanan, Chintagunta, and Miravete 2007).”
Consumer Behavior towards On-net/Off-net Price Differentiation (2011, background): “…Kridel, Lehman & Weisman, 1993, Kreye, 2005, Lambrecht & Skiera, 2006).2 Contrary evidence, however, is provided by Miravete (2002, 2003) who nds that consumers correct their eventual mistakes so that any at-rate bias vanishes once one allows for consumer learning (also see Narayanan et al., 2007).”
Quantifying the Benefits of Entry into Local Phone Service (2008, background): “In our setting, consumer uncertainty about mean usage is likely to be smaller even prior to entry since consumers either faced a choice of several plans or of only a metered plan, where Narayanan et al. (2007) find uncertainty about mean usage to dissipate very quickly.”