The Basis of Product Emotions

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How researchers see this paper

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Emotional Design; Application of a Research-Based Design Approach (2007, methodology): “This typology was used in the current project because Desmet and Hekkert (2002) found these three types of concerns to be particularly valuable for describing concerns that are relevant for product emotion.”
A Multilayered Model of Product Emotions (2003, methodology): “In the tradition of these theories, we developed a model of product emotions that sets forth three key-parameters in the process that underlies each emotion (see Desmet, 2002; Desmet and Hekkert, 2002).”
Design aesthetics: principles of pleasure in design (2006, background): “Since our emotional experience of products can also very well be explained by such an appraisal process (see Desmet & Hekkert, 2002 ), understanding this process holds a key to ‘designing for emotion’.”
User experience - a research agenda (2006, background): “Generally speaking, there are two basic ways in dealing with emotions in UX (Hassenzahl in press): One line of research stresses the importance of emotions as consequences of product use (e.g. Kim and Moon 1998, Desmet and Hekkert 2002, Hassenzahl 2003, Tractinsky and Zmiri in press).”