Comparison of three one-question, post-task usability questionnaires

By Jeff Sauro, J. Dumas. 2009

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Explanation in Human-AI Systems: A Literature Meta-Review, Synopsis of Key Ideas and Publications, and Bibliography for Explainable AI (2019, background): “…al., 2011; Kulesza, Stumpf, Burnett, and Kwan, 2012; T. Miller, 2017; T. Miller et al., 2017; Pacer, Williams, Chen, Lombrozo, and Griffiths, 2013; Sauro and Dumas, 2009; Shinsel et al., 2011; Teach and Shortliffe, 1981) Performance evaluation for AI systems is discussed in more detail on Section…”
Response interpolation and scale sensitivity: evidence against 5-point scales (2010, background): “Sauro and Dumas (2009) noted the possibility for errors that might be introduced with a small number (five or seven) of discrete Likert responses, and noted that computerized sliding scales can allow for higher sensitivity.”
UMUX-LITE: when there's no time for the SUS (2013, background): “…pool of 12 items, the final UMUX had four items that included a general question similar to the Single Ease Question (“This system is easy to use”) [11] and the best candidate item from each of the item sets associated with efficiency, effectiveness, and satisfaction, where “best” meant the item…”
Mini-Me: An Adaptive Avatar for Mixed Reality Remote Collaboration (2018, methodology): “After each condition, participants answered a questionnaire based on Networked Mind Measure of Social Presence [17], and in terms of usability, Single Ease Question (SEQ) [41] and the Subjective Mental Effort Question (SMEQ) [51].”