Rural tourism in Israel: service quality and orientation.
By Arie Reichel, Oded Lowengart, A. Milman. 2000
189 citations recorded by the source corpus.
Subfields: Marketing, Organizational Behavior and Human Resource Management
View Paper: https://www.semanticscholar.org/paper/626bb975a5d1bc83a72485737e494a937ff5c67c
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In Marketing
In Organizational Behavior and Human Resource Management
- Sandra Maria Correia Loureiro
- Francisco Javier Miranda González
- Nikolaos Stylos
- Constantinos-Vasilios Priporas
- Lakshminarasimhan Vedanthachari
- Susan L. Coleman
Citations in the corpus
- Identifying Performance Measures of Small Ventures—The Case of the Tourism Industry (2005, background): “…season is relatively short 264 JOURNAL OF SMALL BUSINESS MANAGEMENT because of its dependence mainly on one market segment, namely Israeli families with children able to go on vacation during the summer holiday, weekends, and other school vacations (see also Reichel, Lowengart, and Milman 2000).”
- The Importance of Quality, Satisfaction, Trust, and Image in Relation to Rural Tourist Loyalty (2008, background): “According to Reichheld (1996), 65 to 85% of customers who go to competitors’ brands say they were satisfied or even very satisfied with the product or service they left.”
- An investigation into customer satisfaction levels in the budget accommodation sector in Scotland: a case study of backpacker tourists and the Scottish Youth Hostels Association (2006, background): “Currently backpackers account for ‘‘10% of overseas visitors to the UK—an estimated 2.5 million travellers and Britain has huge potential to benefit from further development of backpacker tourism’’ (English Tourism Council, 2002, p. 1).”