An investigation into customer satisfaction levels in the budget accommodation sector in Scotland: a case study of backpacker tourists and the Scottish Youth Hostels Association

By R. Nash, M. Thyne, S. Davies. 2006

172 citations recorded by the source corpus.

Subfields: Marketing, Sociology and Political Science, Transportation

View Paper: https://www.semanticscholar.org/paper/235ec9f4d68ba7a5ca7149181593d8fa96406201

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

In Sociology and Political Science

In Transportation

Citations in the corpus

Impact of social/personal norms and willingness to sacrifice on young vacationers’ pro-environmental intentions for waste reduction and recycling (2018, unknown): “Young vacationers are generally budget-conscious (Nash et al., 2006).”
Inherent complexity: Disability, accessible tourism and accommodation information preferences (2010, background): “…has investigated consumer selection criteria for hotels, evaluation of service quality and benchmarking determinants that may contribute towards hotel selection (e.g. Bell & Morey, 1996; Callan, 1998; Hsieh, Lin, & Lin, 2008; Nash, Thyne, & Davies, 2006; Warnken, Bradley, & Guilding, 2005).”
Factors influencing tourists' revisit intentions (2010, background): “Given the increased competition in tourism destination marketing, understanding what drives the university student tourism market can bring financial rewards to DMOs (Nash et al., 2006).”
Exploring the Tourist Experience (2017, background): “…addresses backpacker tourism development and management (Hindle, Martin, and Nash 2015; Sörensson 2012) and backpackers’ motivations to travel (Chen, Bao, and Huang 2014a; Larsen, Øgaard, and Brun 2011; Ooi and Laing 2010), as well as customer satisfaction (Nash, Thyne, and Davies 2006).”
Exploring the visitors' decision-making process for Airbnb and hotel accommodations using value-attitude-behavior and theory of planned behavior (2021, methodology): “, & Lewis, R.C., (1999). "Customer loyalty: the future of hospitality marketing.”
Determinants of Daily Happiness on Vacation (2011, background): “…and elaborately studied area (González, Comesaña, and Brea 2007; Alegre and Garau 2010; Heo, Jogaratnam, and Buchanan 2004; Kim, Ma, and Kim 2006; Nash, Thyne, and Davies 2006; Neal and Gursoy 2008; Oh and Parks 1997; Weiermair and Fuchs 1999; Wu 2007; Bigné, Andreu, and Gnoth 2005) concentrates…”
Developing a Scale to Measure Backpackers’ Personal Development (2014, methodology): “…facilities were relied upon to identify backpackers (Murphy 2001), and hostel staff and managers administered and returned the questionnaires (Nash, Thyne, and Davies 2006), a guidance letter along with the questionnaire copies was sent to each of the 16 IYHs to inform the manager and/or…”