The Influence of Reward Program Membership and Commitment on Hotel Loyalty
By S. Tanford, Carola Raab, Yen-Soon Kim. 2011
135 citations recorded by the source corpus.
Subfields: Marketing, Organizational Behavior and Human Resource Management
View Paper: https://www.semanticscholar.org/paper/5c83e2ef1500c14ce3fd241778e4af9166cfa4ac
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In Marketing
In Organizational Behavior and Human Resource Management
Citations in the corpus
- Antecedents and Outcomes of Hospitality Loyalty (2016, background): “The reward program antecedent has been defined by ratings of specific program benefits (Mattila, 2006a; Tanford et al., 2011), or by ratings of perceived value of the program (Tanford, 2013).”