Computers that recognise and respond to user emotion: theoretical and practical implications

By Rosalind W. Picard, Jonathan Klein. Interacting with computers, 2002

405 citations recorded by the source corpus.

Subfields: Experimental and Cognitive Psychology, Social Psychology

View Paper: https://www.semanticscholar.org/paper/595a89b8e603e79a8567ec6e6f50762c8340db03

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In Experimental and Cognitive Psychology

In Social Psychology

Citations in the corpus

Establishing and maintaining long-term human-computer relationships (2005, background): “care, understand and empathize, when, in fact, they have no emotions of their own ( Picard and Klein 2002 ).”
Learning technologies: Affective and social issues in computer-supported collaborative learning (2005, background): “Picard and Klein (2002) emphasise emotional needs, distinguishing between emotional skill needs and experiential emotional needs, the former being a set of basic skills for understanding and handling emotion in oneself and others, the latter being social in nature and usually met via the assistance…”
Fundamentals of physiological computing (2009, methodology): “Picard and Klein (2002) argued that affective computing systems should support self-management of emotions rather than treating the user as a passive recipient.”
User experience - a research agenda (2006, background): “In this paradigm, the researchers envision computerised toys that are ‘capable of soothing a crying child or of perhaps artiﬁcially preventing strong feelings of loneliness, sadness, frustration, and a host of other strong, negative emotions’ (Picard and Klein 2002, p. 23).”
A survey on empathetic dialogue systems (2020, background): “In fact, early studies have attempted to do so, either by handling users’ emotions [41, 42] or infusing emotional-rich features into the virtual agents [43, 44].”
Affective computing: challenges (2003, background): “Some of these, including ways affective machines might mislead customers, assuage productive emotional states, and violate privacy norms, are discussed in Picard (1997) and in Picard and Klein (2002) .”