Information Technology Capability and Firm Performance: Contradictory Findings and Their Possible Causes

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IT Capability and Digital Transformation: A Firm Performance Perspective (2016, background): “…information systems has led to diminished strategic importance (Carr 2003), while the ease with which companies can imitate or even better the IT capabilities of their competitors continues to cast doubt on the impact and superiority of IT capabilities (Masli et al., 2011; Chae et al., 2014).”
Big Data and Predictive Analytics and Manufacturing Performance: Integrating Institutional Theory, Resource‐Based View and Big Data Culture (2019, background): “Previous IT capability research has su ggested technical and managerial skills as critical dimensions of human resources with respect to IT (Bharadwaj, 2000; Chae et al. 2014).”
The Role of Dynamic Capabilities in Responding to Digital Disruption: A Factor-Based Study of the Newspaper Industry (2015, background): “Organizational ordinary and dynamic capabilities have been shown to influence performance at firm and process levels through various mechanisms [18, 41, 128].”