Designing a performance measurement system: A case study

By Clemens Lohman, Leonard Fortuin, Marc J. F. Wouters. European Journal of Operational Research, 2004

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Agricultural innovation and inclusive value-chain development: a review (2018, background): “Therefore, improving the performance of agricultural value chains stands to benefit large numbers of people (Reardon and Timmer, 2012; Reardon et al., 2012; Aramyan et al., 2005; Lohman et al., 2004; Lambert and Pohlen, 2001; Tschirley et al., 2015).”
Firm size and sustainable performance in food supply chains: Insights from Greek SMEs (2014, background): “Our second group of measures relate to flexibility, an extensively used performance measure in both the supply chain (Sanchez and Perez, 2005; Lohman et al., 2004; Chan and Qi, 2003) and the food supply chain literature (Bai et al.”
Measuring Supply Chain Performance: Current Research and Future Directions (2006, background): “... supply chains (Artz 1999; Baiman et al. 2001; Beamon 1998, 1999; Bourne et al. 2000, 2002; Cachon and Lariviere 1999; Chan 2003; Chan and Qi 2003; Chen and Paulraj 2004; Dasgupta 2003; De Toni and Tonchia 2001; Fynes et al. 2005; Graham et al. 1994; Gunasekaran et al. 2001, 2004, 2005; Harrison ”
A review of performance measurement: Towards performance management (2005, background): “32 31 PM systems should be designed so that they facilitate auditing [7, 62] 32 PM system design should be viewed as a coordination effort to understand current metrics in detail, to identify shortcomings, and to include ongoing initiatives that affect PM [55]”