WHY MEASUREMENT INITIATIVES FAIL

By Andy Neely, Mike Bourne. 2000

361 citations recorded by the source corpus.

Subfields: Management Information Systems

View Paper: https://www.semanticscholar.org/paper/4cc66a2340759631307f60776edff8d9a2aa7a40

Citations in the corpus

• Configuration of innovation and performance in the service industry: evidence from the Taiwanese hotel industry (2008, neutral): “Studies of performance indicators are discussed in the literature and measured largely by the firm’s financial outcomes; however, in the last 25 years, there has been a revolution in performance measurement (Neely & Bourne, 2000).”