Analysis of Social Performance in the Spanish Financial Industry Through Public Data. A Proposal

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Corporate Social Responsibility as a Vehicle to Reveal the Corporate Identity: A Study Focused on the Websites of Spanish Financial Entities (2011, background): “…responsible behaviour may help firms to create differential identities, satisfying and retaining customers and internal stakeholders, and recuperating the market’s credibility (de los Salmones et al. 2005; Luo and Bhattacharya 2006) thus generating competitive advantages (de la Cuesta et al. 2006).”
Corporate Environmental Responsibility and Firm Performance in the Financial Services Sector (2014, unknown): “Hence, De la Cuesta-González et al. (2006) conclude that CSR activities by firms in the financial services sector reduce the potential risks of the financial system and can improve firm performance.”
Corporate social responsibility in the banking industry: Motives and financial performance (2013, background): “Cuesta-González et al. (2006) focus on social performance but not on the financial performance of top Spanish banks.7 These studies do not directly address the relationship between CSR and FP, thus drawing a conclusion for the banking sector is difficult.”