The perfect search engine is not enough: a study of orienteering behavior in directed search

By Jaime Teevan, C. Alvarado, Mark S. Ackerman, David R Karger. International Conference on Human Factors in Computing Systems, 2004

693 citations recorded by the source corpus.

Subfields: Information Systems, Information Systems and Management, Human-Computer Interaction

View Paper: https://www.semanticscholar.org/paper/44609edb29a6cff6feaee0c5e1a7fbd772ef5e75

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In Information Systems

In Information Systems and Management

In Human-Computer Interaction

Citations in the corpus

A personalized search engine based on Web‐snippet hierarchical clustering (2005, background): “[49] who point out that users often reach their search goals via Web pages identified using less precise, but easier to compose, queries.”
Investigating behavioral variability in web search (2007, background): “[36] study described earlier in this paper, classified the 13 participants as “filers” and “pilers” [20] based on the information organization strategy they employ.”
Personalizing search via automated analysis of interests and activities (2005, neutral): “[25] suggests that instead of fully specifying their search goals up front, people often browse to their targets via pages identified by less precise but more easily specified queries.”
Promotional Marketing or Word-of-Mouth? Evidence from Online Restaurant Reviews (2013, background): “In a study that investigated how people performed personally motivated searches on the Web, researchers found that instead of jumping directly to their information target using keywords, their study participants navigated to their target using their contextual knowledge as a guide, even when they kn”
Boosting Search Engines with Interactive Agents (2021, neutral): “Teevan et al. (2004) noticed that users facing hard queries can even decide to partially by-pass the search engine by issuing a more general query and then navigating the links within the returned documents to ﬁnd an answer.”
Information re-retrieval: repeat queries in Yahoo's logs (2007, background): “Re-finding behavior has recently attracted consider abl interest [1, 3, 4, 6, 20, 21, 22].”
What are you looking for?: an eye-tracking study of information usage in web search (2007, background): “Other researchers have used diary studies to explore the use (and limitations) of search engines in [24].”