Empathy and experience in HCI

By Peter C. Wright, John C. McCarthy. International Conference on Human Factors in Computing Systems, 2008

479 citations recorded by the source corpus.

Subfields: Demography, Human-Computer Interaction

View Paper: https://www.semanticscholar.org/paper/40f8eb97a8bb6317d6d0ffa3a7c61737b1d0e40c

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Demography

1. Susan Wyche
2. Shaowen Bardzell
3. Jeffrey Bardzell
4. Erika Shehan Poole
5. C. L. Dantec

In Human-Computer Interaction

1. Susan Wyche
2. Shaowen Bardzell
3. Jeffrey Bardzell
4. Erika Shehan Poole
5. C. L. Dantec
6. Neha Kumar
7. Richard J. Anderson

Citations in the corpus

• Values as lived experience: evolving value sensitive design in support of value discovery (2009, methodology): “We believe the use of methods such as these can strengthen VSD as a methodological umbrella, helping to align wide ranging work within HCI: from the variety of work presented as “probes” [20, 26, 41], to work that looks to express empathy and accommodate user-created meaning [24, 32, 52], to complim”
• Feminist HCI: taking stock and outlining an agenda for design (2010, background): “A participatory approach is compatible with empathic user research [81] that avoids the scientific distance that cuts the bonds of humanity between researcher and subject, pre-empting a major resource for design (empathy, love, care).”
• Towards a feminist HCI methodology: social science, feminism, and HCI (2011, methodology): “At stake is an enhanced empathy between researcher and subject (for an HCI analogue, see [59]).”