Service-based business concepts: A typology for business-to-business markets

By G. Lay, M. Schroeter, S. Biege. 2009

180 citations recorded by the source corpus.

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

Enabling service innovation: A dynamic capabilities approach (2013, result): “This finding is consistent with those of Lay, Schroeter, and Biege (2009), and Ng, Maull and Yip (2009).”
Towards a more Circular Economy: Proposing a framework linking sustainable public procurement and sustainable business models (2016, background): “economic, environmental and social) value for the customer’s needs (Lay et al., 2009; Mont et al., 2006), including the time dimension.”
Service innovation in manufacturing firms: Evidence from Spain (2012, background): “In effect, manufacturing firms become service providers (Lay et al., 2009), a shift that requires them to change their strategies and develop new business concepts (Neu and Brown, 2005).”
Product biographies in servitization and the circular economy (2017, unknown): “Servitization often requires institutional change, especially in access- or performance-based models , where the manufacturer retains ownership of a piece of equipment and property rights must therefore be delineated anew (Lay et al., 2009), along with arrangements for payment, performance managemen”