Factors affecting response rates of the web survey: A systematic review

By Weimiao Fan, Zheng Yan. Computers in Human Behavior, 2010

1,493 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/3e49cd41ad33a648bda4097ca9187c31396544a4

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In Organizational Behavior and Human Resource Management

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Citations in the corpus

Examining Faculty Perception of Their Readiness to Teach Online (2019, background): “%) was normal for online survey (Fan & Yan, 2010; Manfreda, Bosnjak, Berzelak, Haas, & Vehovar, 2006), the sample does not represent all of the target population who teach online.”
Response Rates In Hospitality Research: An Overview of Current Practice and Suggestions For Future Research (2020, background): “Length, design, topic, and formatting all influence participants even before they start the survey, and therefore affect the response rate (Fan & Yan, 2010).”
Facebook and the others. Potentials and obstacles of Social Media for teaching in higher education (2016, background): “Indeed, though online surveys get on average a response rate of 11% lower than traditional instruments, such as paper questionnaires or telephone surveys (Fan & Yan, 2010), in our case there were a number of difficulties related to retrieving email addresses or the actual receipt of emails sent.”
Pilot Testing for Feasibility in a Study of Student Retention and Attrition in Online Undergraduate Programs. (2018, background): “The time it takes to complete a survey affects response rates (Cook, Heath, & Thompson, 2000; Walston, Lissitz, & Rudner, 2006); the ideal duration to secure response rates among college student populations is approximately thirteen minutes or less (Fan & Yan, 2010).”
Web-Face-to-Face Mixed-Mode Design in a Longitudinal Survey: Effects on Participation Rates, Sample Composition, and Costs (2017, background): “Participation rates are usually low for web surveys (Fan and Yan 2010).”
Exploring physician specialist response rates to web-based surveys (2015, background): “Survey response rates have also in general been on the decline for the past decade in the field of health related research [1,6-8].”
Improving Survey Response Rates in Online Panels (2016, methodology): “Survey research has examined many different ways to increase the responses to postal and online survey questionnaires (Edwards et al., 2002; 2009; Fan & Yan, 2010; Yammarino et al., 1991).”
Examining Factors Impacting Online Survey Response Rates in Educational Research: Perceptions of Graduate Students (2017, background): “A low response rate of online surveys has been a concern for many researchers in the last few years; the response rate for web surveys is estimated to be 11% lower than other survey modes (Yan & Fan, 2010).”