Productivity, Innovation and Knowledge in Services

By J. Gadrey, Faiz Gallouj. 2002

119 citations recorded by the source corpus.

Subfields: Political Science and International Relations, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/39ef3e7e29209fd0ed0d23d414cd0493765f64d7

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Political Science and International Relations

1. Paul P. Maglio
2. Jim Spohrer
3. R. P. J. Rajapathirana
4. Yan Hui

In Strategy and Management

1. Paul P. Maglio
2. Stephen Louis Vargo
3. Jim Spohrer
4. R. P. J. Rajapathirana
5. Yan Hui
6. Robert F. Lusch
7. Melissa Archpru Akaka
8. Steven L. Alter

Citations in the corpus

• Fundamentals of service science (2008, background): “Service-dominant logic Service innovation is poorly understood (e.g., Gadrey and Gallouj 2002).”
• The service system is the basic abstraction of service science (2008, background): “Productivity in retail (bar code scanning, megastores, e-commerce) as well as financial and communication services (computers, electronic trading, fax machines, pagers, cellphones, internet) surged throughout the 1990s (Gadrey and Gallouj 2002).”
• Relationship between innovation capability, innovation type, and firm performance (2017, background): “…model of innovation related to the service sector, combining with insurance industry innovation, including two technological and two non-technological dimensions suggested by Den Hertog (2002); Howells et al. (2004); Kuusisto and Meyer (2002), OECD (2005), Oke (2007), and Tether et al. (2002).”