Consequences of cruise line involvement: a comparison of first-time and repeat passengers

By Bee‐Lia Chua, Sanghyeop Lee, Heesup Han. 2017

102 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Sociology and Political Science, Transportation

View Paper: https://www.semanticscholar.org/paper/34b90b5fdeedf60923c61144966f247dc7e7d9c1

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Organizational Behavior and Human Resource Management

1. Jinsoo Hwang
2. Sunghyup Sean Hyun
3. Heesup Han
4. Junghoon Lee
5. S. Tanford
6. Choong‐Ki Lee
7. Myung Ja Kim
8. Juhee Kang

In Sociology and Political Science

1. Jinsoo Hwang
2. Heesup Han
3. Junghoon Lee
4. Sunghyup Sean Hyun
5. S. Tanford
6. Jalal Rajeh Hanaysha

In Transportation

1. Jinsoo Hwang
2. Junghoon Lee
3. Heesup Han
4. Sunghyup Sean Hyun

Citations in the corpus

• Relationships among Senior Tourists’ Perceptions of Tour Guides’ Professional Competencies, Rapport, Satisfaction with the Guide Service, Tour Satisfaction, and Word of Mouth (2018, background): “Furthermore, customer satisfaction shows the potential for product purchase, so when customers have high levels of satisfaction, they are more likely to have favorable behavioral intentions (Chua, Lee, and Han 2017; Han, Meng, and Kim 2017; Ryu, Han, and Lee 2016).”
• Role of motivations for luxury cruise traveling, satisfaction, and involvement in building traveler loyalty (2018, background): “With the growth of the cruise tourism market, many cruise lines recently center on improving passengers’ vacation experiences more than ever as their marketing/service strategies for attracting new customers and retaining existing customers (Chua et al., 2017; Han and Hyun, 2017).”