Determining what individual SUS scores mean: adding an adjective rating scale
By Aaron Bangor, Philip T. Kortum, James T. Miller. 2009
4,517 citations recorded by the source corpus.
View Paper: https://www.semanticscholar.org/paper/3399f83ff6149dc65b52600f52ed372be5a6aa86
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
- James R. Lewis
- Prokopia Vlachogianni
- Dingqi Yang
- Nikolaos Tselios
- Bingqing Qu
- Philip T. Kortum
- Daqing Zhang
- J. Brooke
Citations in the corpus
- NationTelescope: Monitoring and visualizing large-scale collective behavior in LBSNs (2015, background): “By exploring the behavioral differences between the United States and Japan using our platform, we discover a lot of behavioral differences across various daily activities, such as working, entertainment, eating and shopping, etc.”
- SUS: a retrospective (2013, background): “Bangor, Kortum, and Miller (2008, 2009), for example, have collected data on the use of SUS over more than a decade with a variety of different systems and technologies and have a pool of more than 3,500 SUS results.”
- Perceived usability evaluation of Microsoft Teams as an online learning platform during COVID-19 using system usability scale and technology acceptance model in India (2020, unknown): “Third, extensive normative research has been done on SUS, due to which there are several ways of interpreting it (Bangor, Kortum, & Miller, 2009; Sauro & Lewis, 2016).”
- Perceived usability evaluation of educational technology using the System Usability Scale (SUS): A systematic review (2021, background): “This finding is in line with prior research papers which state that an average SUS score is about 68 (Sauro, 2011b; Brooke, 2013; Bangor et al., 2009).”
- Usability Ratings for Everyday Products Measured With the System Usability Scale (2013, methodology): “How do the usability scores for these products map onto the acceptability ranges proposed by Bangor et al. (2009)?”
- The System Usability Scale: Past, Present, and Future (2018, background): “The means (and parenthetical sample sizes) for the seven response options were: Bangor et al. (2009) expressed some reservation over the interpretation of “ OK ” ( with an associated mean SUS of 50.9) as suggesting an acceptable experience given an overall mean SUS closer to 70 in their…”