Knowledge and Innovation in the New Service Economy

By Birgitte Andersen, Jeremy Howells, Richard Hull, Ian Miles, Joanne Roberts. 2001

154 citations recorded by the source corpus.

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

Service-oriented technology and management: Perspectives on research and practice for the coming decade (2008, background): “Also, from the viewpoint of economics, a turn toward a service economy cannot be regarded as a new concept; there has been work going on for years that has adopted this general perspective (e.g., Andersen et al., 2000; Baily, 1986; Bosworth and Triplett, 2004).”
Hiring Stars and Their Colleagues: Exploration and Exploitation in Professional Service Firms (2009, background): “With the exception of some case studies of innovation-oriented business services (e.g., Andersen et al. 2000), little research has been conducted to investigate the dynamics of exploration and exploitation in service firms.”