How do consumers search for and appraise health information on the world wide web? Qualitative study using focus groups, usability tests, and in-depth interviews

By Gunther Eysenbach, C. Köhler. British medical journal, 2002

2,054 citations recorded by the source corpus.

Subfields: Applied Psychology, General Health Professions

View Paper: https://www.semanticscholar.org/paper/28814444fe96b601e12f041128a6fa823e50f1fa

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In Applied Psychology

In General Health Professions

Citations in the corpus

Understanding Health Literacy for Strategic Health Marketing: eHealth Literacy, Health Disparities, and the Digital Divide (2008, methodology): “Eysenbach and Ko¨hler (2002) conducted a three-part study using focus group, naturalistic observation of search and retrieval processes, and in-depth interviews.”
Trust and Credibility in Web-Based Health Information: A Review and Agenda for Future Research (2017, methodology): “Articles using this factor Factor Impact Feature [8] (C); [11]”
Credibility and trust of information in online environments: The use of cognitive heuristics (2013, background): “For example, research has demonstrated that source and message information can become confused or disassociated in users' minds almost immediately after performing searches for information online (Eysenbach and Kohler, 2002).”
Cognitive and usability engineering methods for the evaluation of clinical information systems (2004, methodology): “Other researchers, including Eysen-bach and Kohler [57] are applying multi-method approaches to analyzing the information needs of consumers of health information on the World Wide Web.”
Trust Online: Young Adults' Evaluation of Web Content (2010, background): “Eysenbach and Kohler (2002) used focus groups, observations and interviews to find out how users assess the credibility of online health information, but the very small sample size and single topic (21 focus group participants, 17 observations and interviews) limit the generalizability of the three…”
What Design Features Are Used in Effective e-Health Interventions? A Review Using Techniques from Critical Interpretive Synthesis (2012, neutral): “…with peers appears to be variable and may depend on several factors including perceptions about the credibility of Internet-based peer advice, 44,48,50 perceived quality of interaction, 69,86 and active user involvement (i.e., users involved in posting and responding to messages may benefit…”
Effects of Online Health Sources on Credibility and Behavioral Intentions (2010, background): “…(Eysenbach, 2003; Lacoursiere, Knobf, & McCokle, 2005)—bulletin boards are most popular because they are directly accessed through search engines, which most people use for locating online health information (Eysenbach & Köhler, 2002; Fox, 2002, 2006; Fox & Rainie, 2002; Houston & Allison, 2002).”
The Impact of the Internet on Cancer Outcomes (2003, background): “health questions on the Web were observed to try to find out who the authors or owners of a Web site were (eg, by checking the “about us” sections).(97) Some institutions have begun to offer Internet training classes to consumers and patients, and at Princess Margaret Hospital in Toronto, Canada, we”
Online information, extreme communities and internet therapy: Is the internet good for our mental health? (2007, background): “…typically reported that users will judge quality by the endorsement by a government or professional body, ease of understanding, and perceived quality of presentation (Eysenbach & Kohler, 2002; Schwartz et al., 2006), suggesting that users deploy some critical evaluation when accessing information.”