From "Need to Know" to "Need to Share": Tangled Problems, Information Boundaries, and the Building of Public Sector Knowledge Networks

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Are government internet portals evolving towards more interaction, participation, and collaboration? Revisiting the rhetoric of e-government among municipalities (2012, background): “Dawes et al. (2009) explain the difference between a network and a public network: “Unlike other types of networks, Public Sector Knowledge Networks (PSKNs) treat information and knowledge sharing across traditional organizational boundaries as a primary purpose as they try to address public needs…”
Smart city as urban innovation: focusing on management, policy, and context (2011, background): “In this sense, problems become wicked and tangled [28,88,102].”
Understanding Smart Cities: An Integrative Framework (2012, background): “In this sense, city problems become wicked and tangled [16,51,59].”
‘I’m busy (and competitive)!’ Antecedents of knowledge sharing under pressure (2014, background): “There is also a tendency for organizations to expect employees to engage in knowledge sharing, whereby one employee provides knowledge or expertise to someone in order to solve a problem (e.g., Cummings, 2004; Dawes et al, 2009).”