Assessing the Impact of Textual Content Concreteness on Helpfulness in Online Travel Reviews

By Seunghun Shin, Namho Chung, Zheng Xiang, Chulmo Koo. 2019

115 citations recorded by the source corpus.

Subfields: Literature and Literary Theory, Marketing, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/24da7ad0b8914e88b5ff342e49c5c880e7113427

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Literature and Literary Theory

1. Claudio Vitari
2. Raffaele Filieri
3. Elisabetta Raguseo

In Marketing

1. Claudio Vitari
2. Elisabetta Raguseo
3. Zhibin Lin
4. Raffaele Filieri
5. Ji-rong Wen
6. S. Xiao
7. Ali Abdallah Alalwan
8. Hanqun Song

In Sociology and Political Science

1. Claudio Vitari
2. Elisabetta Raguseo
3. Zhibin Lin
4. Raffaele Filieri
5. Ali Abdallah Alalwan
6. Hanqun Song
7. Jong-Hyeong Kim

Citations in the corpus

• Extremely Negative Ratings and Online Consumer Review Helpfulness: The Moderating Role of Product Quality Signals (2020, background): “Moreover, the discussion around the factors that influence the helpfulness of online consumer reviews the most is broadening (Filieri 2015; Kwok and Xie 2016; Mudambi and Schuff 2010; Pan and Zhang 2011; S. Park and Nicolau 2015; M. Lee et al. 2017; Shin et al. 2019; Wang, Tang, and Kim 2019).”
• The Interaction Effects of Online Reviews, Brand, and Price on Consumer Hotel Booking Decision Making (2020, background): “When booking a hotel online, consumers often feel uncertain about the quality of the hotels on offer (Agag and El-Masry 2016; Shin et al. 2018).”