The Complementarity of Information Technology Infrastructure and E-Commerce Capability: A Resource-Based Assessment of Their Business Value

By Kevin Zhu. Journal of Management Information Systems, 2004

885 citations recorded by the source corpus.

Subfields: Information Systems and Management, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/23b1971f0dfae97bdc2c35fb71bf5aca49ad5b1c

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Citations in the corpus

Firms patterns of e-business adoption: evidence for the European Union-27. (2009, background): “It represents a new way to integrate Internet-based technologies with core business potentially affecting the whole business (Zhu 2004a).”
Digital transformation by SME entrepreneurs: A capability perspective (2018, background): “, 2003; Orlikowski, 1996), and organizational capabilities to accommodate and adapt to IT (Cui & Pan, 2015; Zhu, 2004).”
Managing country disruption risks and improving operational performance: risk management along integrated supply chains (2016, background): “Complementarity theory argues that activities or groups of them are complements if increasing one activity increases the benefits of doing more of the other activity (Milgrom & Roberts, 1995), i.e. an activity provides greater returns in the presence of another activity (Zhu, 2004).”
Adoption of E-Commerce Applications in SMEs (2011, background): “…of EC adoption is problematic since in most cases, the decision to integrate EC into business operations is determined by the perceived strategic value (e.g. improved service to key customers) that can be achieved through this investment, not on perceptions of the individual user (Zhu, 2004).”
Organizational Cultural Intelligence: Dynamic Capability Perspective (2010, background): “…organizational capabilities that consist of knowledge and learning skills (Grant, 1996), routines (Nelson & Winter, 1982), emotions (Huy, 1999), marketing (Zou, Fang & Zhao, 2003), and E-commerce (Zhu, 2004) but disregards the cultural perspective of organizational capability (Ang & Inkpen, 2008).”
A resource-based perspective on information technology and firm performance: a meta analysis (2010, background): “Resource complementary argues that the integration of different complementary resources can generate synergy that can lead to better performance (Wade and Hulland, 2004; Melville et al., 2004; Karimi et al., 2007; Zhu, 2004).”
Post-Adoption Variations in Usage and Value of E-Business by Organizations: Cross-Country Evidence from the Retail Industry (2005, methodology): “Therefore, firms in developed countries can obtain more information about competitors’ e-business development (Zhu 2004a), which may force them to adopt e-business to avoid competitive decline.”