Measuring tourist satisfaction with multiple destination attributes.

By Metin Kozak. 2003

221 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/1cd52cc9a212fdddda6737ebadc5307260667dd9

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In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

Antecedents of Tourists’ Loyalty to Mauritius (2012, background): “It is well accepted that satisfaction has a positive influence on loyalty through favorable revisit intentions and recommendations to others (Bigné, Sanchez, and Sanchez 2001; Chen and Tsai 2007; Kozak 2003; Prayag 2008).”
Destination food image and intention to eat destination foods: a view from Korea (2017, background): “…studies found that a desirable image of an object influenced behavioural intention; tourism research also suggests that destination image is an antecedent of revisit intentions (Bigne et al., 2001; Castro et al., 2007; Chen & Tsai, 2007; Kozak, 2003; Petrick, 2004; Tasci & Gartner, 2007).”
Heritage Tourism in Singapore Chinatown: A Perceived Value Approach to Authenticity and Satisfaction (2016, background): “Similarly, dissatisfaction has been found to motivate tourists to seek other destinations and spread negative word-of-mouth (Almanza, Jaffe, & Lin, 1994; Kozak, 2003; Su & Hsu, 2013).”
Solo holiday travellers: Motivators and drivers of satisfaction and dissatisfaction (2016, background): “Other theories consider satisfaction as a result of actual performance evaluation of destinations (Yoon and Uysal, 2005; Kozak, 2003; Eusébio and Viera, 2013).”
Destination Aesthetics and Aesthetic Distance in Tourism Experience (2015, background): “Besides the overall level of upkeep at a destination, which is widely recognized as essential to tourist satisfaction (see for example Baloglu & McCleary, 1999; Kozak, 2003), destinations’ perceived integrity to its core character and surrounding environment also appears to be crucial to tourists’ a”
What Drives Experiential Loyalty Toward Smart Restaurants? The Case Study of KFC in Beijing (2018, background): “Therefore, evaluation of a destination image has increasingly been receiving considerable academic interest (Chen & Tsai, 2007; Kozak, 2003; Petrick, 2004).”
TOURISTS' EVALUATIONS OF DESTINATION IMAGE, SATISFACTION, AND FUTURE BEHAVIORAL INTENTIONS—THE CASE OF MAURITIUS (2009, methodology): “Future behavior was measured using two proxies—revisit intention and likeliness to recommend (Bigné et al., 2001; Chen & Gursoy, 2001; Cai et al., 2003; Kozak, 2003; Petrick, 2004; Um et al., 2006); and both were measured on a 7-point scale (1 5 Very Unlikely and 7 5 Very Likely).”