Regulation of Government: Has it Increased, is it Increasing, Should it be Diminished?

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Caught in an evaluatory trap: a dilemma for public services under NPFM (2001, background): “…make reference to the role of public sector accounting and auditing systems (e.g., see Gray et al., 1993; Gray and Jenkins, 1995; Hood, 1995a; Hood et al., 1998, 2000; Pollitt et al., 2000), too many researchers and leading ‘gurus’ continue to give scant consideration to the in uence of such…”
The UK Core Executive's Use of Public Service Agreements as a Tool of Governance (2004, background): “…has come from national statistics, researchers, public bodies subject to targets, and from the army of organisations monitoring the performance of the public sector whose ranks have been further swelled since 1997 (Hood et al, 1999, pp. 21-42; James, 2000; Hood, James, Scott, 2000, p. 286-95).”
Evaluating the Expectations Disconfirmation and Expectations Anchoring Approaches to Citizen Satisfaction with Local Public Services (2007, background): “Satisfaction with overall services is important because the local authority unit is the object of comprehensive evaluations by central government bodies including the CPA (Boyne, Day, and Walker 2002; Hood, James, and Scott 2000 ).”